Privacy Policy
1. Introduction :
Eirtrans Logistics Ltd ("Eirtrans", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website https://eirtrans.ie or interact with our services.
2. Information We Collect :
We may collect and process the following categories of personal data:
- Contact Information: Name, email address, phone number, and postal address.
- Identification Details: Vehicle registration numbers and make/model information.
- Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
- Usage Data: Information about how you use our website and services.
- Communication Data: Records of communications with us, including emails and phone calls.
3. How We Use Your Information :
We use your personal data for the following purposes:
- Service Delivery: To provide and manage our logistics, customs clearance, and storage services.
- Customer Support: To respond to inquiries, requests, and complaints.
- Marketing: To send you information about our services, promotions, and news, subject to your preferences.
- Website Improvement: To analyze website usage and improve our online services.
- Legal Obligations: To comply with legal and regulatory requirements.
4. Legal Basis for Processing :
Our processing of your personal data is based on:
Contractual Necessity: Processing necessary for the performance of a contract with you.
Legal Obligation: Processing required to comply with legal obligations.
Legitimate Interests: Processing necessary for our legitimate interests, provided these are not overridden by your rights.
Consent: Processing based on your consent, which you may withdraw at any time.
5. Sharing Your Information :
We may share your personal data with:
Service Providers: Third-party vendors who assist in delivering our services (e.g., IT support, payment processors).
Regulatory Authorities: Government bodies and law enforcement agencies as required by law.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
We ensure that any third parties with whom we share your data are bound by appropriate confidentiality and data protection obligations.
6. Data Retention :
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Rights :
Under the General Data Protection Regulation (GDPR), you have the right to:
Access: Request access to your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data.
Restriction: Request restriction of processing your personal data.
Data Portability: Request transfer of your data to another service provider.
Objection: Object to processing based on legitimate interests or direct marketing.
Withdraw Consent: Withdraw consent at any time, where processing is based on consent.
8. Data Security :
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
9. Cookies :
Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. For more information, please refer to our [Cookie Policy].
10. Third-Party Links :
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal data.
11. Changes to This Privacy Policy :
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us :
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: collections@eirtrans.ie
Phone: 01-6012791 or 046 945 6035
Postal Address: Eirtrans Logistics Ltd, Brownstown Road, Newcastle, Co Dublin, Ireland
