As you’d expect from a road haulage company, we like the expression ‘the long haul’. On one level it’s to do with what we do – move cars by road and sea. But it also refers to lasting business relationships – and these have been our ‘bread and butter’ for a really long time now.
Some industries allow for a lot of ‘churn’, with customers coming and going and the business providing a quick service. But in our industry, we need to stay in touch with all of our individual customers, keeping up to date with things that are happening in their businesses, so we can, if necessary, tweak our service accordingly.
It’s quite easy to come out with phrases which in themselves don’t mean much. Things like ‘we’re dedicated to customer service’ and stuff like that. Who wouldn’t say that?
For us, it’s important to show this in action because our success actually depends on it. We want all our customers to be in it for ‘the long haul’. And we’re pleased so many continue to be. It’s what’s sustained us through all the Brexit challenges and I’m confident it will continue to do that through tough times to come.
Here’s some comments from a few ‘long haul’ customers:
“I have been using Eirtrans for at least 10 years and without a doubt they are the best around. No job is ever a problem.” (Ken Heaphy)
“We at Freedom Mobility have been using Eirtrans to bring our cars from the UK for a long time now and wouldn’t look past them.” (Gabriel Hession)
“We have been using Eirtrans to bring our cars from the UK for a long time now and wouldn’t look past them.” (Denis Cullinane)
“We use Eirtrans on a weekly basis and find them very professional. We look forward to continuing to work with all at Eirtrans.” (Kenneth Moran).